FAQ
At Redland City Plumbing, we understand that plumbing issues can be stressful, and you may have questions about our services. Our FAQ section provides clear answers to common queries about plumbing repairs, maintenance, emergency services, and pricing. Whether you need help with blocked drains, hot water systems, or general plumbing concerns, we’re here to assist. If you can’t find the answer you need, feel free to contact our friendly team for expert advice and assistance.
General Plumbing
What plumbing services do you offer?
We offer general plumbing, emergency plumbing, leak detection, blocked drains, hot water system repairs and installations, gas fitting, and bathroom and kitchen plumbing.
Do you provide emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services to address urgent issues like burst pipes, major leaks, and more.
How do I know if I have a plumbing leak?
Common signs of a leak include unexplained water puddles, high water bills, water stains, or damp spots on walls and floors.
What should I do if I have a burst pipe?
Immediately turn off the water supply and contact our team for fast emergency plumbing repairs.
How can I prevent blocked drains?
Avoid flushing non-degradable items and regularly clean drain traps. For deeper issues, have your drains inspected and maintained by a professional.
Plumbing Installation
Do you offer plumbing installations?
Yes, we provide plumbing installation services for new homes, renovations, and appliance installations.
How long does a plumbing installation take?
The time needed depends on the complexity of the job. We can give you an estimated time frame during our initial consultation.
Can you install a new bathroom or kitchen plumbing system?
Yes, we can handle full plumbing installations for new kitchens, bathrooms, and laundry systems.
Do you install rainwater tanks?
Yes, we install rainwater tanks and provide system maintenance.
Can you install eco-friendly plumbing solutions?
Yes, we install water-saving devices, energy-efficient hot water systems, and eco-friendly plumbing fixtures.
Plumbing Costs & Quotes
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all our plumbing services.
Are your prices fixed or hourly?
We offer both fixed price quotes for specific services and hourly rates for repairs and maintenance.
Will I get an accurate quote?
We always provide clear and upfront pricing based on your plumbing needs, with no hidden fees.
Do you charge extra for emergency plumbing services?
Yes, emergency services may incur additional fees, but we offer transparent pricing and let you know in advance.
How can I pay for plumbing services?
We accept various payment methods, including credit cards, bank transfers, and cash.
Plumbing Maintenance
How often should I get my plumbing inspected?
We recommend an annual plumbing inspection to catch potential issues early.
What is included in a plumbing inspection?
A plumbing inspection typically includes checking for leaks, inspecting pipes, drains, and fixtures, and ensuring everything is in good working order.
Can you help with maintenance for my hot water system?
Yes, we offer regular maintenance for hot water systems, including cleaning, inspections, and part replacements.
How can I prevent blocked drains?
Regular maintenance, including drain cleaning and proper disposal of waste, can help prevent blockages.
Should I maintain my gas appliances?
Yes, regular servicing and inspections help ensure the safety and efficiency of gas appliances.
There is no such thing as a silly question.
