Privacy Policy

1. Introduction
Redland City Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website.

2. Information We Collect
We may collect the following types of personal information:

  • Name, contact details (email, phone number, address)
  • Information related to service inquiries or bookings
  • IP address, browser type, and website usage data
  • Any other information you voluntarily provide

3. How We Use Your Information
We use your information to:

  • Respond to inquiries and provide our plumbing services
  • Process bookings and payments
  • Improve our website and customer service
  • Comply with legal obligations
  • Send promotional communications (only if you opt-in)

4. Sharing of Information
We do not sell or rent your personal information. We may share it with third parties only when:

  • It is required to provide our services (e.g., payment processors, service providers)
  • It is necessary to comply with legal requirements
  • You have given explicit consent

5. Data Security
We implement security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies, though this may affect website functionality.

7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

8. Your Rights
You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact us.

9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Redland City Plumbing
contact@redlandcityplumbing.com.au
0492 805 556
Thornlands, Redland City, Bayside, Brisbane, QLD, 4164