Terms & Conditions

1. Introduction
Welcome to Redland City Plumbing (“we,” “our,” or “us”). By using our website and services, you agree to comply with the following Terms & Conditions. If you do not agree, please do not use our website.

2. Services
We provide plumbing services, including installation, maintenance, and emergency repairs. All services are subject to availability, and we reserve the right to refuse service at our discretion.

3. Pricing & Payments
All prices quoted are in Australian Dollars (AUD) and include GST unless stated otherwise. Payments must be made in full upon completion of service unless prior arrangements have been made. We accept cash, credit card, and bank transfers. Late payments may incur additional fees.

4. Cancellations & Refunds
Cancellations must be made at least 24 hours before the scheduled service. Failure to do so may result in a cancellation fee. Refunds will only be issued if required by Australian Consumer Law.

5. Liability
While we take all necessary precautions, we are not liable for any direct or indirect damage arising from our services unless proven to be caused by our negligence.

6. Warranties
We comply with Australian Consumer Law regarding warranties. Any faulty workmanship reported within a reasonable timeframe will be rectified at no additional cost.

7. Website Use
The content on this website is for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any information provided.

8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Intellectual Property
All content, including text, images, and logos, is owned by Redland City Plumbing and may not be used without permission.

10. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the relevant courts of Queensland.

11. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. Any changes will be effective upon posting on this page.

12. Contact Us
For any inquiries regarding these Terms & Conditions, please contact us at: Redland City Plumbing
0492 805 556
contact@redlandcityplumbing.com.au
Thornlands, Redland City, Queensland, 4164